Job Title or Company Name
State, city
Job Title or Company Name
State, city
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Detail

Location: lagos
Experience: 3year(s)
Course of Study: not specified
Required Grade: any

Job Description


    To implement regulatory and statutory risk and compliance framework in MTN Nigeria.

    Advise Line Management on possible financial impact across all divisions of regulatory/statutory developments and trends while highlighting potential revenue generation/cost saving opportunities.

    Liaise with relevant stakeholders across all MTN Nigeria business divisions to drive compliance with identified regulatory and statutory requirements and obligations.

    Assist the Business Units in identifying the laws and regulations on which they need to be trained on, the material, the method to be used and the assessment of training and monitor adherence and compliance to the training plan.

    Implement compliance monitoring activities in line with the company-wide risk-based compliance programme and follow-up on agreed mitigation actions and plans to ensure all non-compliance issues are closed.

    Assist with scheduled ad hoc compliance reviews and audits of high risk areas.

    Support with activities to create company-wide awareness of regulatory and statutory requirements and the importance of complying with these requirements.

    Provide second line assurance to the business through compliance monitoring activities across all business lines, that operations are conducted in accordance with applicable laws and regulations.

    Liaise with relevant stakeholders and key process owners to obtain evidence of compliance with regulatory and statutory requirements.

    Produce high quality monitoring reports and analysis with insights on compliance monitoring activities, outcomes and trends.

    Assist with preparing standard and ad-hoc information and data reports to the Group, executive management and other stakeholders as required.

    Monitor observance of compliance regulations and coordinate activities with the Internal Audit & Fraud Management team.

    Stay abreast of all relevant compliance and regulatory requirements within the Telecommunications Industry.

    Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions.

    Ensure customer queries are handled appropriately and in compliance to the MTNN regulatory framework.

    Ensure there is value created through effective stakeholder management

    Develop and maintain good working relationships with internal and external clients within MTN Nigeria

    Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

    Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.


Job Condition:


    Normal MTN Nigeria working conditions

    May be required to work extended hours


Experience & Training



    First degree in any relevant discipline.

    Fluent in English




    3 - 7 years’ experience which includes:

    Experience working in a team and good interpersonal skills

    Knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry.

    Experience and understanding of the Nigerian telecommunications industry and regulatory framework

    Strong and effective business communication (verbal and writing skills)

    Ability to plan and execute numerous complex projects under pressure

    Strong analytical skills

    Strong knowledge of internal controls is an added advantage

    Experience and knowledge of Data Analysis, Research & Risk management would be an advantage


Minimum Qualification


    BA, B.Ed, B.Sc or HND


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