Job Title or Company Name
State, city
Job Title or Company Name
State, city
First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

Job Detail

Location: lagos
Experience: 6year(s)
Course of Study: not specified
Required Grade: any

Ref No: 1800002O

Location: Lagos

Schedule: Regular

Shift: Standard

Job Type: Full-time




Conduct feasibility studies and confirm results with business units to facilitate decision making

Prioritize and approve projects

Work with EA office to estimate the impact of new or modified services in terms of cost, capacity, contingency, infrastructure and resources

Consult with EA and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives

Manage the scope change process and issue identification/resolution with all stakeholders

Identify and anticipate risks and issues.  Facilitate resolution, mitigation, and appropriate escalation to senior management and across business units

Manage project risk and change management

Lead assessment of inter-project dependencies and gauge the financial impact and risk of the project

Define project quality standards and ensure compliance

Define project performance standards and provide feedback for project team members

Monitor and communicate status to senior leadership. Communicate and incorporate feedback from customers.

Facilitate measurement and reporting of value achieved and business benefits realized through programs and projects

Supervise project managers responsible for delivery of the constituent workstreams within programs

Coordinate and control business relationship managers to ensure identification and capture of business demand including analysis and prioritization of business requirements

Work with business unit & Business Relationship Managers to prioritise the portfolio of projects

Coordinate review of the demand pipeline and the progress of new projects with business sponsors

Coordinate effort to translate business requirements into design specifications

Lead effort to Identify and resolve gaps between new and existing business processes and applications

Ensure guidelines and procedures for the development of the IT service catalogue are aligned to business needs to ensure that all business requirements are addressed

Evaluate, authorize and monitor the release of solutions and services, based on criteria defined during business analysis

Lead effort to review and ensure that requirements and processes meet established quality standards

Lead the identification, assessment and communication of impacts/ risks which may arise during the development and implementation of solutions and services

Provide key inputs on the strategic plans of the various business units and how these can be integrated into the IT strategy and initiatives roadmap

Review performance reports to identify opportunity for improvement

Create and deliver project status reports




Minimum of a first degree or its equivalent in a business /IT related discipline

Masters, MBA or a recognized professional certification will be an added advantage



4+ years of experience in managing relationships with internal business customers

6+ years of programme management experience

5+ years of management experience with 2+ years in a senior management role