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Jobs at powerHQ
powerHQ, we are an eco-friendly, tech-savvy solution driven Retail Company based in Lagos, Nigeria. We offer online sales of Data Bundles, Inverters, Batteries and other power products that solve our real power problems. All our products are suitable for Nigeria. Installation services for products requiring Professional installations are done by our engineering partners and may require additional charges. We sell online and deliver to anywhere in Nigeria.
Customer Service Rep & Fulfillment Executive

Location: Lagos
Experience: 0 year(s)
Course of Study: Not Specified
Required Grade: Any

 

Details:

 

Responsibilities

 

    Will be the first point of contact with customers on the phone.

    Receive and resolve customer’s complaints.

    Educate customers about our products and services.

    Attend to SMS and BBM communications with customers.

    Be friendly at all times when attending to customers.

    Work on rotational shift cycles.

 

Desired Qualities

 

    Good command of English language; spoken and written

    Comfortable with touchscreen phones (Android & Windows)

    Friendly outgoing personality

    Good analytical instincts and attention to details.

    Ability to work in a team

    Ability to multitask in a fast paced environment.

    Lives close to Ikeja, Lagos.

 

Qualification

SSCE/BSc

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